Complaints Received and Citations Issued Covers activities entered in OIS between 1/1/2015 and 4/28/2025
Per California Labor Code 6309(d), the division shall annually compile and release on its internet website data pertaining to complaints received and citations issued. This following provides the required data, while giving additional insights into the validity of the complaints received, as well as the type of citation issued, and initial and current penalties.
| CY | # of Complaints Received 1 | # of VALID 2 complaints Received | # of Citations 3 Issued 4 | Total # of Serious/ Willful/ Repeat Citations Issued 4 | Total Initial Penalty | Total Current Penalty |
|---|---|---|---|---|---|---|
| 2015 | 10,844 | 8,741 | 17,080 | 3,695 | $37,148,853 | $21,583,612 |
| 2016 | 12,027 | 9,503 | 20,340 | 4,688 | $49,718,988 | $27,456,615 |
| 2017 | 12,835 | 10,439 | 20,804 | 5,263 | $58,054,654 | $31,750,260 |
| 2018 | 12,045 | 9,600 | 20,253 | 5,223 | $58,040,303 | $32,478,446 |
| 2019 | 11,700 | 9,581 | 18,593 | 4,740 | $51,755,849 | $30,879,997 |
| 2020 | 18,045 | 14,982 | 13,398 | 3,453 | $36,190,099 | $21,952,872 |
| 2021 | 12,081 | 10,064 | 11,618 | 3,256 | $42,758,215 | $26,301,429 |
| 2022 | 12,326 | 9,813 | 13,779 | 3,105 | $37,858,969 | $27,797,578 |
| 2023 | 12,383 | 10,206 | 14,045 | 3,079 | $37,576,597 | $29,814,592 |
| 2024 | 12,808 | 10,761 | 12,834 | 2,993 | $37,554,726 | $32,245,338 |
*Note: This data is subject to change as information is updated and discrepancies are addressed.
- 1 Totals may include duplicate employers (ie. 2 employees call in similar complaints for the same employer), invalid complaints, and unprocessed complaints.
- 2 A complaint is valid if it alleges a workplace hazard or a violation of a Title 8 Safety Order which has a reasonable basis in fact and does not represent willful harassment of the employer.
- 3 Citation count includes all citation items issued in the specified calendar year. The citations could be a result of a inspection opened the previous calendar year.
- 4 Citations may subsequently have been reclassified or deleted as part of a decision by an administrative law judge or a settlement.
Complaints Received by Calendar Year
Citations Issued by Calendar Year
Total Penalties Issued by Calendar Year
May 2025